• Is appropriate to the purpose of the organisation.
  
• Includes a commitment to meeting all customer and legislative requirements and to continuously improve the Quality Management System.
  
• Provide a framework for the establishment and review of Quality Objectives.
  
• Is communicated and understood at all levels within the organisation.
  
• Is reviewed for continuing suitability and effectiveness.

The resulting Quality Policy is as follows:
Jameson Group is proud of its reputation for quality and is fully committed to the provision of the highest standards of customer services and the need for continuous improvement in the provision of our products and services.

Through the ongoing development of our people and the implementation of effective systems and operational procedures we shall ensure that the needs and expectations of our customers, suppliers and other interested parties are fully satisfied.

We shall ensure that this policy is communicated and understood at all levels within our organisation and that the resulting Quality Management System including this Policy and supporting Quality Objectives will be regularly reviewed to ensure its continuing suitability and effectiveness.

In order to verify our ongoing commitment to quality and continuous improvement we shall develop, implement and maintain a Quality Management System to comply with the requirements of ISO 9001:2000 and all relevant statutory and legislative requirements.

RJ Jameson
Managing Director